FAQ

📌 Frequently Asked Questions (FAQ)

❓ What kind of training formats does Paeonia Academy offer?

We offer several formats: self-paced courses, expert-supported courses, store audits, personal consultations, and turnkey store setup. The format depends on the program you purchase — it's clearly described on each product page.

❓ What's included in the BCU course?

  • 3-month access to all course materials

  • A step-by-step structure: from creating your store to optimizing for growth

  • Option to add expert support (includes chat access, feedback, and Q&A)

❓ Can I get a refund if I change my mind?

No. All sales are final. Your seat is reserved the moment you pay. See our Terms & Conditions for full details.

❓ What if I don’t finish the course on time?

You have full access for 3 months. That’s enough to complete the entire program. No extensions are offered — we encourage you to stay focused and consistent.

❓ Can I share the course with a friend or teammate?

No. Each course is licensed for one participant only. Sharing or copying any content is strictly prohibited and will result in removal without refund.

❓ What if I don’t get along with the expert?

You may request a new expert. If you are still dissatisfied after working with three experts, the service will be considered complete.

❓ How does the Turnkey Store Setup work?

You provide us with access and materials. Our expert builds, sets up, and optimizes your Flowwow store. If you fail to stay in touch or miss your project window, the service will be marked as completed.

❓ How can I contact you?

We’re available via email, WhatsApp, and Telegram. Visit our Contact Page for all communication options.